Love’n Care Toys- Shipping Policy & Returns
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 Business days not including weekend
Shipping rates and delivery estimates
| Shipment method | Estimated delivery time | Shipment cost |
| Courier | 3-7 business days* | Free |
*times and delivery can vary based on location and courier load.
Shipment to P.O. boxes or APO/FPO addresses
We do not ship to PO boxes
Shipment confirmation and order tracking
Once your order has been shipped we will email you a tracking link to the email provided at the time of your order.
Customs, duties, and taxes
Love’n Care Toys is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Love’n Care is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team at info@shivpol.com Subject: Damaged Shipment directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
You can send the items to the below address once you have received confirmation from our customer service team
Love’n Care Toys
Kind Attention Customer Service Team
B-16, Site-B, Surajpur Ind. Area, Greater Noida, Uttar Pradesh 201306, India
International Shipping Policy
We do not offer international shipping at this time. For bulk orders please email info@shivpol.com
Returns Policy
Returns are accepted. Buyer will pay returns shipping fees. I
f there is an incorrect product shipped that was out mistake, we will replace that at no additional cost for you.
If you have changed your mind on a product you bought from our website. We will offer a full refund once we receive the item back in it’s original packing. Item should be unused. We are unable to take back open and used items.